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Defuse the Difficult Diner

Even when your restaurant patron is wrong and obnoxious, control your reaction to him to ensure a happy shift for all.
Sweet Success
Desserts delight customers and can sweeten a server's paycheck. Learn how with a few subtle moves you can help diners take the plunge.
Restaurant Tech
As a manager, understanding the latest in restaurant technologies can be an asset during your job search.
HR Watch October 2007
Wages for travel time, depression-related sleep loss and the ADA, and more employment-related case law you need to know.
In the Spotlight
Find practice assessment tests, online CE, NCLEX prep and other products for nursing students, nurse educators and healthcare professionals.
 
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